These Terms of Service (“Terms”) govern your use of this website and any enquiry, quotation or booking you make for the services described below. They are issued by Marine Guru Gurus Ltd, operating as the Marine Guru Group (“we”, “us”, “our”), of 2/30 Soi Na Chai, Chalong, 83130 Phuket, Thailand.
1. Acceptance of these Terms
By using this website or submitting a booking request, you confirm that you have read and accept these Terms. If you do not agree, please do not use the website or send a request.
2. Who we are
Marine Guru Gurus Ltd is based in Phuket, Thailand. For questions about these Terms you can write to contact@marine-guru.com or call +66 97 416 4969.
3. Services
This website is operated for Dives Guru, a Marine Guru Group business. It is used to present and to take enquiries and bookings for scuba diving and freediving in Phuket, including boat diving tours, beach dives, PADI courses and related activities, as described on the pages of this site and in any quotation or confirmation we send you.
4. Enquiries, quotations and bookings
A request sent through this website is an enquiry, not a confirmed contract, until we send you a written quotation or confirmation and you accept it in the manner indicated in that document. The services, dates, number of guests, price, payment timetable and any cancellation or change conditions that apply to your booking are those stated in the confirmation or quotation. Where these Terms and the confirmation or quotation differ, the confirmation or quotation prevails for that booking.
5. Prices and payment
The applicable prices are those set out in the quotation or booking confirmation. These Terms do not themselves set deposits, payment deadlines, currencies or accepted payment methods: those details, when they apply, appear in the confirmation or quotation.
6. Cancellation and changes
Cancellations, date changes, changes to the number of guests, and any related charges or refunds are governed by the terms stated in your booking confirmation or quotation. If that document is silent on a point, we will seek a reasonable written arrangement with you before the service date.
7. Your responsibilities
You must provide accurate contact and guest information, hold any travel documents required for your stay in Thailand, and follow safety briefings and reasonable instructions given by our staff, skippers, instructors or hosts. You should tell us, when you enquire or as soon as you become aware, of any medical condition, limited mobility or other circumstance that may affect safety or the service we can provide.
8. Safety and activity risks
Scuba diving and freediving involve inherent risks, including injury or, in rare cases, death. You may take part in a dive only if you hold the required certification for that dive or you are enrolled on a course with us and dive under instructor supervision. You must complete medical questionnaires truthfully, follow PADI standards and the instructor’s or dive professional’s directions, and not dive under the influence of alcohol or drugs. We may refuse or stop a dive if we reasonably consider it unsafe.
9. Minors
Some activities have minimum ages. A parent or legal guardian must accompany minors and remains responsible for them. Any age limits are those indicated in the confirmation or quotation or, for diving courses, in the applicable training standards (including PADI standards for the course concerned).
10. Insurance
You are responsible for arranging travel, health, cancellation and, where relevant, diving insurance appropriate to your trip. These Terms do not require a particular policy or sum insured.
11. Weather and operational changes
Marine and outdoor services depend on weather, sea conditions, official restrictions and safety. We may change itineraries, sites or timings or, if necessary, postpone or cancel a service to protect guests, crew, staff and the environment. Any effect on fees or rescheduling follows the confirmation or quotation, or is otherwise agreed with you in writing.
12. Intellectual property
Text, images, logos, trademarks and other content on this website are owned by us or our licensors. You may not copy, reuse or distribute them for commercial purposes without our prior written consent.
13. Acceptable use of the website
You must not misuse the website, including by attempting unauthorised access, introducing malware, or submitting unlawful, defamatory or misleading content. We may suspend access if we reasonably believe these Terms have been breached.
14. Liability
To the extent permitted by applicable law, we are not liable for losses that were not reasonably foreseeable, or for failure or delay caused by events beyond our reasonable control, including weather, official orders or medical emergencies. Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited under the law of Thailand. Participation in diving, freediving, sailing and related activities involves inherent risks that cannot be entirely eliminated; you take part at your own responsibility, without prejudice to mandatory legal protections.
15. Privacy and cookies
Personal data is processed as described in our Privacy Policy. Information about cookies and similar technologies appears in our Cookie Policy. Both documents are available on this website.
16. Third-party sites
This website may contain links to third-party sites or embed third-party content. We are not responsible for their content or practices.
17. Changes to these Terms
We may update these Terms. The version published on this website, with the date below, is the version in force. Changes do not affect bookings already confirmed, except where the law requires otherwise or you agree in writing.
18. Governing law
These Terms and any dispute arising from them or from a booking are governed by the laws of Thailand. Subject to any mandatory rights you may have as a consumer, the courts of Thailand have jurisdiction.
19. Contact
Marine Guru Gurus Ltd (Marine Guru Group), 2/30 Soi Na Chai, Chalong, 83130 Phuket, Thailand. Email: contact@marine-guru.com. Telephone: +66 97 416 4969.
Last updated: 11 November 2026